# Tebex Platform Fee Explained Tebex charges a **Platform Fee** on each transaction processed through your store. This fee enables us to maintain and improve the platform, provide global infrastructure, and deliver key monetization and compliance services for creators and studios. *** ### What is the Platform Fee? The Platform Fee is a percentage deducted from the **total transaction amount**, before taxes and gateway fees are applied. The rate depends on the type of game or platform: * **Standard Rate**: 5% * **FiveM**: 15% This fee is automatically deducted and reflected in your transaction breakdown. [Learn more about how fees are applied →](https://docs.tebex.io/creators/tebex-checkout/fees) *** ### What’s Included in the Platform Fee? The Platform Fee funds a wide range of features and services to help you run a successful monetized experience. #### 7-Day Payouts Receive payouts every 7 days — significantly faster than the typical 30-day delay from traditional payment processors. This helps you manage cash flow with confidence. #### Chargeback Protection Tebex handles chargeback and dispute resolution **on your behalf**. If a chargeback occurs: * We manage all communication and documentation. * You keep your revenue — even if the dispute is lost. * Tebex covers the full amount of the chargeback under our **Seller Protection**. #### Global Payment Access Tebex supports over **120 payment methods** to serve your global audience, including: * Major providers (Visa, MasterCard, PayPal) * Region-specific methods like iDeal (Netherlands), Efecty (Colombia), Bancontact (Belgium) #### Negotiated Gateway Rates We’ve partnered with payment providers to offer **better-than-standard** transaction fees: * **PayPal via Tebex**: 2.49% + $0.40 (vs. standard 3.49% + $0.49) * Reduced cross-border and currency exchange fees These savings help maximize your profit margins on every sale. #### Tax Handling & Compliance (VAT, Sales Tax, etc.) As your **Merchant of Record**, Tebex manages global tax compliance, including: * VAT and GST collection and remittance * Local sales tax obligations across states, provinces, and countries **Example:** For a customer in New York City, Tebex handles: * 4.5% NYC Local Tax * 4.0% NY State Sales and Use Tax You remain fully tax-compliant without needing to register or file independently. #### Store Revenue Optimization Tools Tebex includes built-in tools to increase sales and customer engagement: * **Upselling**: Promote higher-tier or complementary products at checkout * **Abandoned Basket Recovery**: Automatically re-engage users who leave without purchasing * **Follow-Up Emails**: Send thank-you emails and offer return incentives * **Subscription Packages**: Offer recurring plans with perks to boost retention and recurring revenue #### Creator Codes & Influencer Support Support influencer campaigns with unique **Creator Codes**, including: * Revenue sharing logic built into the platform * Automated payouts to influencers * Access to performance analytics and sales tracking *** ### Ongoing Infrastructure & Scalability In addition to feature access, the Platform Fee funds Tebex’s ongoing operations: * Hosting and infrastructure scalability * Security monitoring and fraud prevention * Platform updates, documentation, and creator support Tebex is continuously improving its platform based on feedback — you can share your ideas or requests [here](https://suggestions.tebex.io/).