Fees

Tebex Checkout: Fees

This article outlines the common fees associated with using Tebex Checkout, including platform fees, gateway processing costs, refund and chargeback charges, withdrawal fees, and more.

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Tebex Plans

Tebex Checkout supports two account tiers:

Plan	Monthly Cost	Revenue Limits
Starter	£0.00	None
Plus	£12.49	None

The Starter plan is ideal for creators just getting started. You’ll still pay platform and gateway fees on all transactions.

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Platform Fees

Tebex charges a Platform Fee on every transaction to support development, fraud prevention, and payout infrastructure.

• Typical Rate: ~5%

• May vary by game or platform type

• Fee is deducted from the total payment amount, before sales tax or gateway fees are deducted

Example

• A customer pays $23.99 on a store with a 15% platform fee

• Platform fee charged: $3.60 (rounded)

➤ View platform fee by game type

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💳 Gateway Fees

Payment providers charge a Gateway Fee for processing transactions.

Payment Method	Gateway Fee
PayPal	2.49%
Credit/Debit Cards	2.49%
Other Methods (iDEAL, Sofort, etc.)	View full fee list

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Refund Fees

When a refund is processed:

• You are responsible for the gateway fee on the original payment and on the refund

• These fees are not returned, even if the payment is refunded

Example

• Gateway fee: $0.20

• Total cost for refunded transaction: $0.40

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Chargebacks

Chargeback handling depends on Seller Protection status.

Condition	Outcome
Covered by Seller Protection	No fee. Tebex covers the chargeback entirely
Not Covered	Fee of ~$20 USD. Funds held during dispute

➤ Read Seller Protection Terms

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Creator Code Fee

Transactions using a Creator Code will incur an additional 1% fee. This fee covers the cost of processing payouts to your selected creators.

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Withdrawal Fees

Tebex allows withdrawals to PayPal, local bank accounts, and wire transfers.

💸 PayPal Withdrawals

Currency	Fixed Fee
USD	$0.50
GBP	£0.25
EUR	€0.25
CAD	$0.50
AUD/NZD/SGD	$0.50
JPY	¥28.00
HKD	HK$0.25

PayPal is typically the most cost-effective withdrawal method.

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Local Bank Transfer Fees

Fee	Applicable Regions
£1.50	SEPA, UK, US, Gibraltar, Jersey, Guernsey, Isle of Man
£3.00	Australia, Canada, Mexico, Poland, Singapore, Sweden, etc.
£4.50	Brazil, China, Turkey, Switzerland, Vietnam, etc.
£5.00	Argentina, India, Nigeria, Thailand, UAE, etc.
£12.00	Bulgaria, Jamaica

Currency and country restrictions may apply. ➤ Check full country list and currency availability

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🌍 Wire Transfers

• Fixed Fee: £12.00 per wire transfer

• Supported in over 200 countries

Wire transfers are generally more expensive than local bank withdrawals. Use only when local payout is unavailable.

➤ View full list of supported wire transfer countries

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💱 Foreign Exchange (FX) Fee

If you withdraw funds in a different currency than your Tebex Wallet is set to:

• A 2.00% FX fee will apply

• Applies to PayPal, bank, and wire transfers

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✅ Fee Summary Table

Fee Type	Typical Value
Platform Fee	~5% (varies by game)
Gateway Fee	2.49% (PayPal, Cards)
Refund Fee	Gateway fee × 2
Chargeback (Covered)	$0
Chargeback (Not Covered)	~$20
Creator Code Fee	+1%
PayPal Withdrawal	$0.25–$0.50 (varies)
Bank Withdrawal	£1.50–£12.00
Wire Transfer	£12.00
FX Conversion Fee	2.00%

Academy Video

NOTE: Please note that if a withdrawal is rejected or returned by your bank or an intermediary bank, the withdrawal fee is still charged.