Skrill

Skrill is an e-wallet gateway which supports the processing of card payments for your webstore.

This guide is only applicable to stores which are not using Tebex Checkout - the modern, more secure and official payment gateway of the Tebex platform.

Create A Skrill Account

To get started with accepting Skrill on your webstore you first need to create an account.

After verifying your account you will need to find your Secret Word by going to Settings > Developer Settings in your Skrill Account. Note this down as you will need it for later.

Setup Skrill On Your Tebex Store

  1. Go to Payments > Payment Gateways in the Tebex Control Panel.

  2. Click Create Payment Gateway.

  3. Click the Create Skrill Gateway button.

  4. Enter the following options:

Options

  1. Skrill Account Email - Enter the email of your Skrill account.

  2. Skrill Secret Word - Enter the secret word you previously noted down.

Once you have entered all the information required, click create, and Skrill will now be usable on your webstore.

Questions Regarding Difficulties Accepting Payments and Chargebacks

Gateway Support

For all third-party gateways that we support on the legacy platform, you are required to manage and maintain your merchant account yourself. This means Tebex is not able to assist you with enquiries such as why a particular customer was declined, your merchant account fees or similar. For all such questions, you will need to contact the gateway provider directly.

Chargebacks

For chargebacks that occur on these third-party gateways, you will need to collect and provide the relevant evidence yourself as Tebex does not handle your chargebacks on your behalf. Please also ensure that you are aware of any fees you may incur as the merchant if a chargeback occurs, a common figure in the industry is $20 USD per chargeback you receive, but you should make sure you are aware of these potential costs before setting up your gateway.