Fund Withdrawals and Transfers

Fund Withdrawals

As explained in our YouTube video, when you use Tebex Checkout, it doesn't matter what payment method or currency your player uses when paying. All payments will funnel straight into your wallet and after the payments have settled you will be able to withdraw your funds.

Settlement times for payments vary and will depend on the payment method that your player used. The settlement times are as low as 7 days, you can view all settlement times on your payment methods page. After the settlement period has passed, you can withdraw your funds via PayPal, bank transfer, and wire transfer. Availability of these options is based on your location.

You can find out some more about withdrawals and any applicable fees here. We highly recommend withdrawing via PayPal and second option bank transfer for easy withdrawals, as wire transfer is the longest and most expensive option.

Withdrawals Minimums

The minimum threshold before you can withdraw will depend on your payout method (PayPal/bank transfer/wire transfer) and the country selected.

• PayPal - $5 USD

• Bank Transfer - Usually $20 USD.

• Wire Transfer - Usually $50 USD.

* Please note that the minimum required may differ slightly depending on the currency you are using.

PayPal Withdrawal Fees

Unlike other payment platforms, you are not charged any additional percentage by PayPal when requesting a withdrawal. The low fixed fees for withdrawing via PayPal are listed here.

It can take up to 2 working days to receive a PayPal withdrawal.

Local Bank Account Fees

There is a one-time fee per withdrawal to a Bank Account. Please note for certain countries, local bank account transfers may only be available in select currencies. See the currency available list here.

It can take up to 7 working days to receive a withdrawal via Local Bank Transfer.

Funds and Payment Settlement

Your payment must settle first before you are able to withdraw your funds. You can view the settlement times of all of the available payment methods on Tebex Checkout by logging into your Checkout store and going here.

For stores created on and after January 1st 2024 - settlement times have been extended compared to stores created prior to this date. This change was made so we can fight chargebacks (as part of our Seller Protection) more effectively. You can find the settlement times in effect for your store on the Payment Methods page within your Control Panel.

Adding New Payout Methods

To better protect you and your account we will place a hold on withdrawals for 5 days on your account. This gives you time to secure your account The 5-day period is set by our systems and cannot be changed.

Wire Transfer Countries

All Wire Transfers are subject to a fee of £12.00 per transfer. We recommend using a local Bank Account transfer where possible as that option is normally much cheaper. See the full list of available countries here.

It can take up to 7 working days to receive a withdrawal via Wire Transfer.

My Withdrawal Is Under Review. What Now?

Either ourselves or our payout partner, HyperWallet, can hold a withdrawal for review. If your withdrawal is held for review, please understand this is a normal part of the withdrawals process and you do not need to provide further information unless we reach out to you. Reviews can, however, delay your withdrawal, usually by around 1-2 working days. We, of course, always aim to get your money to you as fast as possible.