Paysafecard

Accepting Paysafecard on Your Tebex Checkout Store

To accept payments via paysafecard, creators must first apply and meet specific compliance requirements set by Paysafe Group.

❗Important: Your store must be fully compliant before we can submit your application for review.

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Paysafecard Application Requirements

Your webstore must meet all of the following criteria:

Store Setup

• The store is fully functional—no “under construction” or “coming soon” content.

• You have at least 5 active packages with complete and descriptive details.

• Each package must clearly explain what it provides—avoid internal slang or shorthand (e.g., explain what an “airdrop” is).

• “Allow Guests to View Packages” must be enabled in your store settings.

Package Content

• Donation-only packages with no in-game benefits are not allowed.

• Every package must provide a tangible in-game benefit, such as:

  • Custom skins

  • Colored name tags

  • Special items or perks

• Lootboxes or any chance-based mechanics are prohibited.

• Gift cards must state a clear expiration or validity period.

• Ranks or roles offered must be time-limited—permanent/lifetime options are not allowed.

Store Behavior

• Do not link to external terms of service (including your server’s TOS).

• Do not link to other websites or platforms offering alternative payment methods (e.g., crypto).

Transaction History

• Your store must have an established payment history on other payment methods:

  • At least 10 successful purchases over 14 days

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How to Apply

Once your store meets all of the above requirements:

1. Go to Control Panel → Payment Methods

2. Select Paysafecard

3. Submit your application

Most applications are reviewed within 5 business days. In some cases, delays may occur depending on queue volume or review findings.

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✅ Summary of Required Criteria

Requirement	Mandatory
Store has ≥ 5 detailed packages	✅
In-game benefit per package	✅
No donation-only or lootbox items	✅
No permanent/lifetime ranks	✅
Guest view enabled	✅
10+ purchases in past 14 days	✅
No links to external TOS or crypto	✅

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FAQs

What if I’m selling ranks or roles?

If you sell server ranks, you must ensure they are not permanent. All roles must include a time limit (e.g., 30 days). Paysafe will decline any applications that include lifetime or indefinite access.

Can I ask support to bypass these requirements?

No. These requirements are non-negotiable, as they are set by Paysafe, not Tebex.