Configure which email addresses receive purchase-related notifications from your Tebex store, including seller receipts and customer receipts.
Accessing Email Settings
To update your email preferences:
Go to your Tebex Control Panel.
Click Settings from the left sidebar.
Select Emails.
Manage Notification Recipients
You can define who should receive the following email types:
Seller Receipt Emails
These are internal receipts for store creators—summarizing transaction details from the seller’s perspective. Not intended for customers.
Customer Receipt Emails
These are automatically sent to customers as purchase confirmations and should include all necessary purchase and payment details.
Adding Multiple Recipients
To send seller or customer receipts to additional recipients:
Enter multiple email addresses into the appropriate field.
Separate each email address with a comma.
Example:
Disable Payment Received Emails
If your store receives a high volume of transactions and you prefer not to get real-time email alerts:
Use the toggle at the top of the Emails settings page to turn off Payment Received notifications.
This affects only the notification email to the primary account holder and does not disable receipts for customers.
Summary of Email Types
Seller Receipt
Internal purchase summary with payment breakdown
Store Owners / Admins
Customer Receipt
Customer-facing receipt after a successful purchase
Buyers
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