Checkout

The Checkout Settings page lets you customize how your Tebex store handles transactions, gifting, sales tax, and testing. These controls help align your checkout experience with your branding, tax compliance, and operational preferences.

To access this page: In your Tebex Control Panel, click Settings at the bottom of the left sidebar, then select Checkout.

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Customer Support Email

Specify the email address Tebex should use when forwarding customer support queries.

• This is only used for support—not for billing or system notifications.

• You may use a different email than your Tebex login.

Want to give support access to your team? Learn more about Team Accounts.

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Allow Gifting

Enable gifting to let customers purchase packages for other users.

• When enabled, customers see a “Purchase as Gift” option during checkout.

• You can disable gifting for specific packages in the Gifting section during package creation/editing.

⚠️ Note for Minecraft Servers: Due to username-based verification, customers could technically purchase using someone else's username—even if gifting is disabled. This limitation is inherent to how usernames are processed.

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Dark Mode

If you’re using a dark storefront theme, you can enable Dark Mode for the checkout interface.

• This changes the checkout background to a dark variant to match your branding.

• Only affects the payment flow, not the full storefront.

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Sales Tax Mode

Control how sales tax is displayed to customers:

Inclusive Pricing

• Tax is included in the listed package price.

• Common outside the U.S.

• Creates “what you see is what you pay” pricing.

• May reduce your earnings per sale.

Exclusive Pricing

• Tax is added at checkout.

• Standard in the U.S.

• Preserves margins, but may increase cart abandonment due to higher total prices.

Learn more in our Sales Tax Guide.

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Test Mode

Use Test Mode to simulate purchases without making real transactions.

• Test the full checkout flow, including package delivery.

• No actual payment method required.

Need help testing package delivery? See our How to Test a Package article.

Removing Test Payments

Once testing is complete, use Remove Test Payments to delete all test entries from your Payments list.

• This does not undo deliveries triggered during tests.

• Remember to disable Test Mode before going live, or your store will not charge real customers.