# Community Engagement ## Tips: ### Your Customers Come from Somewhere. Social media and Discord are your greatest tool in getting people to at least look at or, interact with your store. ### Community management is just as important as Development and Design. Making sure you have a healthy customer base who is welcoming to new customers and keeps old ones is how we grow our stores. ### Stuck? Ask your community. No one knows what the customer wants better than the customer. Having a platform to interact with them is a great way to pick their brain. ### If a tree falls in the woods... If no one knows about your new product/sale - was there even a new product or sale? ## Platforms: ### Discord Amazing way to foster a community and there a plethora of plugins and tools such as support ticketing systems, auto mods and events (sales/coupons). Almost a requirement in this day and age. ### Twitter or “X” (I’m going to keep calling it Twitter.) Albeit not the industry giant it once was, it’s an easy platform to announce and get updates on your store regularly. ### YouTube Great way to produce marketing/support resources for you and your product - algorithm also helps getting outreach for your community that you might not have reached before. ### Anything Really! Any marketing or opportunity to show your stuff should be taken - Reddit, Instagram etc. Having more presence online, always helps. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.tebex.io/creators/growth-and-success/community-engagement.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.