Customers

We offer two customer management features to enhance your store management experience:

Customer Lookup

With Tebex Plus, you can lookup specific customers to examine their payment history on your store. You'll get access to their in-game name (username), when they were first seen on your store, the amount the customer has spent on your store, their chargeback rate (applicable to your store's payments only) and the customer's total number of bans across all Tebex stores.

Customer Bans

If you'd like to ban a customer from your store, you can do so with this feature; useful when you need to stop someone from purchasing your products. We allow you to create ban entries for specific customers using their username and/or ban IP addresses outright.