# Paysafecard

To accept payments via **paysafecard**, creators must first apply and meet specific compliance requirements set by **Paysafe Group**.

> ❗Important: Your store **must be fully compliant** before we can submit your application for review.

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### Paysafecard Application Requirements

Your webstore must meet **all** of the following criteria:

#### Store Setup

* The store is **fully functional**—no “under construction” or “coming soon” content.
* You have at least **5 active packages** with complete and descriptive details.
* Each package must clearly explain what it provides—avoid internal slang or shorthand (e.g., explain what an “airdrop” is).
* **“**[**Allow Guests to View Packages**](https://creator.tebex.io/appearance)**”** must be enabled in your store settings.

#### Package Content

* **Donation-only packages** with **no in-game benefits** are not allowed.
* Every package must provide a **tangible in-game benefit**, such as:
  * Custom skins
  * Colored name tags
  * Special items or perks
* **Lootboxes** or any **chance-based mechanics** are prohibited.
* **Gift cards** must state a clear expiration or validity period.
* Ranks or roles offered must be **time-limited**—**permanent/lifetime options are not allowed**.

#### Store Behavior

* Do **not link to external terms of service** (including your server’s TOS).
* Do **not link to other websites or platforms** offering alternative payment methods (e.g., crypto).

#### Transaction History

* Your store must have an **established payment history** on other payment methods:
  * At least **10 successful purchases** over **14 days**

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### How to Apply

Once your store meets all of the above requirements:

1. Go to **Control Panel → Payment Methods**
2. Select **Paysafecard**
3. Submit your application

> Most applications are reviewed within **5 business days**. In some cases, delays may occur depending on queue volume or review findings.

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### ✅ Summary of Required Criteria

| Requirement                        | Mandatory |
| ---------------------------------- | --------- |
| Store has ≥ 5 detailed packages    | ✅         |
| In-game benefit per package        | ✅         |
| No donation-only or lootbox items  | ✅         |
| No permanent/lifetime ranks        | ✅         |
| Guest view enabled                 | ✅         |
| 10+ purchases in past 14 days      | ✅         |
| No links to external TOS or crypto | ✅         |

***

### FAQs

#### What if I’m selling ranks or roles?

If you sell server ranks, you **must** ensure they are **not permanent**. All roles must include a time limit (e.g., 30 days).\
Paysafe will **decline** any applications that include lifetime or indefinite access.

#### Can I ask support to bypass these requirements?

No. These requirements are **non-negotiable**, as they are set by Paysafe, not Tebex.