Regional Pricing

Regional Pricing allows you to offer localized pricing for your customers based on their country, not just currency. This creates a more personalized and transparent checkout experience while helping you optimize revenue globally.

Key Changes

Tebex now supports country-based pricing rather than currency-based overrides. You can define prices per country and per package, giving you greater flexibility and control.

Per package pricing overrides allow you to charge differently for a package depending on the customer's country.

Currency Behavior

  • If you do not enable additional supported currencies, all customers will be charged in your store’s default currency (set during initial setup).

  • You can view or change supported currencies on the Project Page; you can also view your store's default currency here too.

Supported Currencies

You may optionally support additional pay-in currencies:

  • USD

  • GBP

  • EUR

  • AUD

  • CAD

  • PLN

To enable supported currencies:

  1. Go to the Checkout Settings page.

  2. In the Supported Currencies section, select the currencies you’d like to accept.

Per-Country Configuration

To configure pricing by country:

  1. Visit the Regional Pricing section on the Project Page.

  2. Click Configure.

  3. Enable Regional Pricing for selected countries.

If you don’t define per-package overrides, Tebex will:

  • Use the base package price in your store’s default currency.

  • Convert it to the regional currency using the latest exchange rate.

Example: If your default currency is USD and you enable EUR for France, we will convert the USD price into EUR unless a specific override is set.

Per-Package Overrides

Fine-tune pricing for specific products by setting per-package overrides:

  1. Go to the Packages page.

  2. Select a package.

  3. Scroll down & click Regional Pricing.

  4. Set country-specific prices that override your base pricing.

You can raise or lower prices as needed to account for market conditions.

Frequently Asked Questions

What if I used Regional Pricing before June 2, 2025?

  • The older version used currency-based overrides.

  • If your store still uses this version, your settings will display currencies instead of countries.

  • Once you switch to country-based pricing, you cannot revert back.

How does settlement work?

  • Tebex opens separate balances for each accepted currency.

  • If a currency isn’t supported, funds are converted to your fallback settlement currency.

You can choose between:

  • Open a new balance when possible (default)

  • Do not open a new balance (forces conversions and may incur fees)

What happens with a currency selector on my template?

Customers will see prices in the selected currency on your storefront. However, the checkout will use the currency defined by your Regional Pricing rules.

Are there fees?

Regional Pricing itself, as a feature, is free. Currency conversion fees apply only when:

  • A currency isn’t available in your wallet.

  • A currency cannot be held for compliance reasons.

Conversion fees:

  • USD: 2%

  • GBP: 2%

  • EUR: 2%

What if a player uses a VPN to find a cheaper price?

  • Our system utilises a multi-signal verification framework to verify a customer’s true location. Several data points are analysed together, including:

    • Payment method and billing address, which must align with the selected region.

    • Proxy and VPN detection, which identifies the use of masking or location-spoofing tools.

    • Device and transaction metadata, such as time zone, language, and system locale.

Best Practices

Before enabling Regional Pricing, review our Best Practices Guide to learn how to:

  • Set base prices effectively.

  • Avoid overpricing or underpricing in specific markets.

  • Improve checkout conversion across countries.

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