# Email

### Accessing Email Settings

To update your email preferences:

1. Go to your **Tebex Control Panel**.
2. Click **Settings** from the left sidebar.
3. Select **Emails**.

***

### Manage Notification Recipients

You can define who should receive the following email types:

#### Seller Receipt Emails

These are internal receipts for store creators—summarizing transaction details from the seller’s perspective.\
**Not intended for customers.**

#### Customer Receipt Emails

These are automatically sent to customers as purchase confirmations and should include all necessary purchase and payment details.

#### Adding Multiple Recipients

To send seller or customer receipts to additional recipients:

* Enter multiple email addresses into the appropriate field.
* Separate each email address with a comma.

**Example:**

```
owner@example.com,support@example.com,accounting@example.com
```

***

### Disable Payment Received Emails

If your store receives a high volume of transactions and you prefer not to get real-time email alerts:

* Use the toggle at the top of the **Emails** settings page to turn off **Payment Received** notifications.
* This affects only the **notification email** to the primary account holder and does **not disable receipts** for customers.

***

### Summary of Email Types

| Email Type           | Description                                         | Intended For          |
| -------------------- | --------------------------------------------------- | --------------------- |
| **Seller Receipt**   | Internal purchase summary with payment breakdown    | Store Owners / Admins |
| **Customer Receipt** | Customer-facing receipt after a successful purchase | Buyers                |


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tebex.io/creators/tebex-control-panel/settings/email.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
