# Manual Payments

Manual Payments let you grant access to packages without requiring a live transaction. This is useful for:

* Testing newly created packages before making them publicly available
* Issuing packages to team members, testers, or specific customers at no cost

> ⚠️ **Important:** Manual Payments are intended for internal or promotional use only. Do not use them to simulate real-money purchases on your own store, as this may violate Tebex compliance guidelines.

***

### When to Use Manual Payments

* To test package functionality (e.g., delivery, in-game triggers)
* To grant free access to a package (e.g., for giveaways or moderation roles)
* For QA and internal testing across different platforms

> 🛑 **FiveM Asset Access Note:**\
> If you use a Manual Payment to grant access to a FiveM asset, **you will not be able to revoke that access later**. For asset testing, we recommend using Test Mode as outlined in our How to Test a Package article.

***

### How to Create a Manual Payment

1. Navigate to **Payments** in the left-hand sidebar of your Control Panel.
2. Click **Create Payment** in the top-right corner.
3. In the **Customer** field, enter the customer's username or UUID.
4. (Optional) Add the customer's email address (used for internal records only).
5. (Optional) Add a price (informational only; does not affect reporting or billing).
6. (Optional) Add a note explaining the reason for the Manual Payment.

   > 📌 Notes are not visible to the customer, but can be seen by other Team Accounts.
7. Select the package(s) to be included in the Manual Payment.
8. Click **Create**.

Once created, the package(s) will be delivered to the customer within a few minutes.

***

### Managing Manual Payments

* You can view all Manual Payments from the **Payments** page in your Control Panel.
* To delete a Manual Payment, click into the individual payment and select **Delete**.

  > 🚫 Deleting a Manual Payment does **not** undo any associated in-game delivery.

> ⚠️ **Manual vs. Real Transactions:**\
> Do not process real-money transactions using your own store account. Doing so may raise fraud concerns and trigger review by the Tebex Compliance Team.

### **Prefer a Video Walkthrough?**

Here's how to use Manual Payments to test your packages.

{% embed url="<https://www.youtube.com/watch?v=MnzJYRECrlY>" %}
