Project

The Project page is home to the basic settings that make your store, yours. Here's what you can setup, change and configure:

Store Name

This is the name your store will use - this is publicly viewable.

This is the logo your store will use - if you use our default, free Exo template, this will replace the store name at the top of your store.

Currency

This is the default currency your store will use - it's used for reporting purposes and is also the primary currency your customers will see, unless you've setup Regional Pricing.

Supported Currencies

This allows you to add additional supported currencies which will be used alongside your store's default currency (above).

If you add more currencies, we'll automatically charge customers in their local currency whenever it's applicable based on the customer's location.

Regional Pricing

This allows you to charge customers different amounts depending on where they're located. Find out more about Regional Pricing.

Enable Webstore Management Features

If you're using our Headless or Checkout APIs and host your own store frontend, you can use this option to turn off your Tebex-hosted store while retaining use of our package management and other API features.

Refund Policy

This lets you define a refund policy that Tebex Buyer Support will take into account when delivering customer support to customers who purchase from your store. The options are:

  • No Refunds Policy - this is the default and means Buyer Support will not issue refunds, sales are final unless the customer runs into a technical error that prevents them from receiving their product or if the product is not as described.

  • 14 Day Refund Policy - Products Not Redeemed - this means that Buyer Support will only issue refunds if the purchase was made within the last 14 days and the product has not been received or redeemed (used).

  • Product Key Not Activated - Refund Policy - this means that Buyer Support will only issue refunds if the product purchased (a product key) has not been redeemed (used) - this policy differs from the one above in that there is no set number of days where a customer could contact us for a refund; as long as the product key is unused, the customer will be eligible for a refund.

Dashboard Preferences

This allows you to select how you want to view your Dashboard Data, right now you can:

  • Exclude free payments from your dashboard statistics - this will not exclude them from the 'recent payments' section.

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