# Slack & Discord Notifications

Stay instantly informed of important activity on your Tebex store by integrating with Slack or Discord. These real-time notifications can help you:

* Acknowledge purchases and thank customers quickly
* Respond swiftly to chargebacks or payment issues
* Keep your team informed of live store activity

> Currently, Tebex supports notifications for the following events:
>
> * **Payment Received**
> * **Chargeback Received**

***

### How to Set Up Slack Notifications

1. In your Control Panel, go to **Integrations → Notifications**.
2. Click **Setup Notification**.
3. Select **Slack**, then click **Continue**.
4. Generate an Incoming [Webhook URL in Slack](https://api.slack.com/messaging/webhooks) and paste it into the field.
5. Select the event types you want to receive.
6. Click **Create**.

Your store will now send Slack notifications in real-time as events occur.

***

### How to Set Up Discord Notifications

1. In your Control Panel, go to **Integrations → Notifications**.
2. Click **Setup Notification**.
3. Select **Discord**, then click **Continue**.
4. Generate an Incoming [Webhook URL in Discord ](https://support.discord.com/hc/en-us/articles/228383668-Intro-to-Webhooks)and paste it into the field.
5. Choose the events you'd like to be notified about.
6. Click **Create**.

Your store will now send Discord notifications automatically when triggered.

***

### Tips for Effective Use

* **Create a dedicated private channel** for these notifications to avoid clutter.
* **Use bot-based automations** (e.g., thanking customers with emojis or replies).
* **Integrate with other tools** like Zapier for extended automation workflows.

**Watch Video: Setting Up Purchase Notifications →**

{% embed url="<https://www.youtube.com/watch?v=cvEK-BYpOro>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tebex.io/creators/tebex-control-panel/webstore/slack-and-discord-integrations.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
