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  • Introducing Tebex
    • Why Tebex?
  • Pricing
    • Starter & Plus Plans
    • Fees Overview
      • Why We Charge a Platform Fee
  • Initial setup
    • General checklist for setting up a Tebex store
    • Identity Verification for Tebex Store Onboarding
    • Your Store Review
    • Tips for getting your store application approved
    • What is Intellectual Property?
    • Adult Content Guidelines
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      • How To Test A Package
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        • Space Engineers Item IDs
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        • Mod Guidelines and FAQs
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      • RCON (Legacy)
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      • MySQL Depreciation
      • Product Deliverables Configuration
    • Discord Servers
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  • Tebex Checkout
    • How Payments Work
    • Seller Protection and Chargebacks
    • Where and Why We Charge Sales Tax/VAT
      • Information for Accountants
    • Checkout Process
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    • Wallet Restrictions - Deposits & Locks
    • Fund Withdrawals and Transfers
      • PayPal Withdrawal Fees
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    • Checkout FAQ
    • Seller Support Guidance
    • Checkout Seller Actions
      • Changing Usernames
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    • Tebex Checkout for WHMCS
  • Subscribe @ Tebex Academy
  • Developer Documentation
  • FAQs
  • Growth and Success
    • 🛒Tebex Store Best Practices
    • 📆Sales Calendar - 2025
    • 🎁Gift Cards
    • 💬Community Engagement
    • ❓Frequently asked questions
    • 🚗FiveM Best Practices for Packages
    • 🥼FiveM Beta Assets Best practices
    • 📖Creator Success: Case Studies
      • 🚛Reducing Support Backlog through Restructuring the Team
      • 🔁Improving User Retention via “Loss Leader”
      • 📅Subscription Stability and Growth
  • Command Management
    • An Introduction To Commands
    • Command Troubleshooting
    • Resending Commands
    • Support for Epic Game IDs
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  1. Initial setup

Your Store Review

Completing your Store Review Checklist and submitting your store for its review is the first step to getting your Tebex Store online publicly.

PreviousIdentity Verification for Tebex Store OnboardingNextTips for getting your store application approved

Last updated 9 months ago

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Video Guide

We offer a video guide on this topic, but you can continue scrolling for additional information.

Every new store on Tebex must pass through our New Store Review process - this is, among other reasons, so that we can ensure:

  • The store isn't selling copyrighted content / the intellectual property of others.

  • The packages listed are setup correctly and deliver content to customers.

  • The store doesn't break any of our terms and policies.

Stores that haven't yet passed our review process won't be able to:

  • Be seen online publicly

For advice on getting your store approved the first time around and giving yourself the best chance of success - please see our articles below:

Once you've submitted your store for review, your store will either be:

When re-submitting for review, you might find there's a timer before you can do this - we process reviews in this way to keep the process fair for everyone, it's not a punishment! Feel free to resubmit your store for review as soon as you can.

Accept payments (although you can still )

The store reviews process is simple, first you'll need to and then once you've completed the steps, you'll need to hit the 'Submit for Review' button that'll become available in the top-right of the page.

Permanently Rejected ❌ But this doesn't necessarily mean the journey is over; it might just be that you accidentally used the wrong store type when setting up your store, or there may be another issue - please click 'Read Report' on the page to find your exact rejection reason and next steps.

Rejected ⛔️ This can happen for a few reasons, for example if we found a problem with a specific package or with other content on your store. Please click 'Read Report' on the page to find your exact rejection reason; when you've fixed the issue(s), you'll be able to resubmit your store for review.

Approved 🎉 Congratulations! You're approved which means you can now , if you haven't already, and start selling.

test packages
follow the checklist to setup your store
Tips for getting your store application approved
What is Intellectual Property?
Getting Started
Getting Started
publish your store