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Packages
Packages are the backbone of your webstore and are what your customers purchase from you. You can define packages to reward your customers with various products ranging from game server commands, Discord roles & downloadable files. For guidance on how tp write your product descriptions, please see this blog post.

Managing Packages Video Guide

This video will walk you through package creation and explain the settings available.

How To Create A Category

Categories are what Packages are placed in on your webstore. They allow you to organise your packages into sections.
To create a category:
  1. 1.
    Go to Webstore > Packages.
  2. 2.
    Click Create Category on the Add New dropdown.
  3. 3.
    Enter the following options:
Options
  1. 1.
    Name - This is the name of your category and how it will appear on your webstore navigation bar.
  2. 2.
    Description - This is the description of your category which will appear on the webstore category page.
  3. 3.
    Parent Category - If you'd like this category to be a subcategory of another category you can select this here.
  4. 4.
    Packages Display Formation - Choose if to display images of packages in this category or instead only display the package names.
  5. 5.
    Only Show If Customer Has Purchased Package - If you only want this category to appear if customers have purchased a certain selection of packages previously.
  6. 6.
    GUI Item - Enter a Minecraft Item (Minecraft only) ID if you are using the in-game package/category browser.
  7. 7.
    Disable Category - Temporarily remove the category from your live webstore - this does not delete the category.
  8. 8.
    Order By Price - Automatically sort your packages by price.
  9. 9.
    Cumulate Packages In Category - Create a ranking/ladder system. See info here.
  10. 10.
    Disable Cumulative Packages With A Lower Price Than Purchased Package - Used to hide purchased packages to make it easier for customers to see what they have already purchased in the ranking system.
  11. 11.
    Only allow the customer to only purchase one package from this category - Restrict the availability of the packages. Useful for creative or narrative driven servers/stores.
  12. 12.
    Delete pending expiry commands of other packages in this category upon a new purchase - Used to prevent ranks or permissions being removed prematurely.
  13. 13.
    Add any remaining time of other purchased packages in this category onto new purchases - Eg. a customer buys 30 day VIP, and 10 days in they purchase the same package again, the customer will now have 50 days remaining of VIP.
Once you have entered all the options, click Create, and your category will now be listed on your webstore. You can now select this category when creating a package.

How To Create A Package

  1. 1.
    Go to Webstore > Packages.
  2. 2.
    Click Create Package.
  3. 3.
    Enter the following options, please note not every option is required:
Options
  1. 1.
    Name - This is the name of your package which is listed on your webstore.
  2. 2.
    Description - This is the description of your package and you can use the WYSIWYG editor to customise the text with colours etc.
  3. 3.
    Image - This is the image of the package which will be displayed on your store. This is limited to a maximum of 5MB.
  4. 4.
    Price - This is the price customers will pay when purchasing your package.
  5. 5.
    Expire After - This is the amount of time until the expiry commands are executed.
  6. 6.
    Purchase Type - If the package is a one-off purchase or a subscription. If you select the subscription option and you are using a gateway/payment method that supports automatic renewals, the renewal time will be based on the above Expire After option.
  7. 7.
    Category - This is the category in which this package will be listed.
  8. 8.
    Global Limit - This is the total amount of times this package can be purchased, unless "Do not include packages that have been removed from customers when calculating limits." is enabled.
  9. 9.
    User Limit - This is the total amount of times a specific customer can purchase this package, unless "Do not include packages that have been removed from customers when calculating limits." is enabled.
  10. 10.
    Servers - These are the servers on which this package will execute the package commands by default.
  11. 11.
    Variables - These are the variable you want to ask the customer upon adding the package to their basket.
  12. 12.
    Required Packages - You can select which packages the customer must have previously purchased to be able to purchase this package.
  13. 13.
    Create Gift Card Upon Purchase - Enter a gift card value to send to the customer upon purchasing this package (Requires the Enterprise Plan or Plus on Tebex Checkout).
  14. 14.
    Associate With Community Goal - If you want the purchase of this package to associate with increasing a community goals value.
  15. 15.
    Allowed Gateways (Legacy platform only) - This is a list of payment gateways that should be allowed to be used to purchase this package. Leave empty if you want all payment gateways to be allowed to be used.
  16. 16.
    Show Package Until - Enter a date if you wish this package to only be allowed to be purchased until a certain date.
  17. 17.
    GUI Item - Enter a Minecraft item ID (If you are using Minecraft) to be displayed on the in-game GUI interface.
The next section is where you define which commands the Tebex Plugin should execute on your server when the customer purchases this package.
Once you have entered all the information above, click Create, and you'll now be able to see your brand new package listed on your webstore. Ohh yeah!

Cumulative Packages

The cumulative packages feature enables your customers to upgrade from one package to the next by only paying the price difference between the first and the second package. This is a convenient way to create a ranking system for your products.
An example of cumulative packages is shown below:
  • Package A = $10
  • Package B = $30
A customer purchases Package A for $10. The customer will now be able to purchase Package B for $20 in the future. ($30 - $10 = $20).
You can enable packages to be cumulative by selecting the option on the category edit page.

Downloadable Packages

You can also create and sell downloadable products on your store - this is ideal for content creators who wish to sell products such as scripts or plugins for server owners. Downloadable packages are very quick and convenient and will ensure automatic delivery of your product download so you no longer have to maintain this manually.
To create a downloadable package go to:
  1. 1.
    Webstore>Packages
  2. 2.
    Click "Add New Package" and select the relevant option at the bottom of the page. You can read more about our deliverable options by reading our guide here.
Options
  1. 1.
    All options are the same as a normal package, listed above.
  2. 2.
    Link to Downloadable Content (Legacy Tebex platform only) - Enter your download link for your product. This will be automatically sent to the customer via email a few minutes after the purchase is completed. This link can include 2 variables: {transactionid}and {username, which you can use to ensure that the item is only downloaded once per purchase for example.