Sales
Sales are a Tebex Plus feature.
Sales allow you to offer time-limited or conditional discounts on your Tebex store, either across the entire store, selected packages, or specific categories. When implemented effectively, sales can help boost engagement and revenue.
How to Create a Sale
To set up a sale:
Navigate to Engagement > Sales.
Click Create Your First Sale or Create Sale.
Configure the following fields:
Sale Configuration Options
Name Internal name for managing the sale. Not shown to customers.
Effective On Choose what the sale applies to:
Entire store
Selected packages
Selected categories (You can select multiple items in each case.)
Customer Requirements (optional) Restrict access to the sale based on:
Minimum Spend – Set a lifetime spend threshold (e.g., customers must have spent $25+ historically).
Purchased Packages – Only customers who previously purchased specific packages will qualify. If no requirements are selected, the sale will apply to all customers by default.
Discount Type Choose one of:
Fixed Amount – E.g., $5 off.
Percentage – E.g., 25% off.
Command Only – No price discount is shown, but custom commands are triggered instead (e.g., bonus items, perks).
Start Date & Expiry Date Set when the sale should begin and end. The sale will activate immediately if the start date is in the past.
Commands (optional) Execute specific commands when a package is purchased during this sale period.
These can be used to add bonus content or perks.
If customer requirements are defined, commands only trigger for qualifying customers.
Tip: Troubleshooting Sale Visibility
If your sale prices aren't showing to everyone, you may have enabled a Customer Requirement unintentionally. To make the sale visible to all customers:
Edit the sale.
Uncheck all Customer Requirements.
Save changes. The discount will now apply universally.
Academy Video Guide Learn how to use sales and understand different discount types. Start at timestamp 2:42 for the sales-specific section.
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