Fees

Find out about the most common fees of Tebex Checkout

Stores which use Checkout have one optional plan called Plus, which is £12.49 a month. You're still able to use the Starter plan which doesn't have a monthly cost - great if you're just getting started. There is a platform fee of 5% per transaction, and a gateway fee depending on the payment method used - which for PayPal & Credit Cards is an industry low of 2.49%. Listed below is some useful information about other fees that may be charged during the use of Checkout.

Chargebacks

If you receive a chargeback we won't charge you any additional fees, or take the money away from you. We will fight the chargeback on your behalf, and if we lose, you'll still keep all your hard earned money. We call this our Seller Protection, and it's specifically designed to ensure you don't have to worry about any unexpected costs.

Refunds

If you refund a player, the original gateway fee will not be returned to you. We have to keep this amount as the payment gateway has already charged us for this.

Withdrawals

When withdrawing funds out of your wallet there may be a one-off fee charged depending on your withdrawal method, country, or currency. If you withdraw via a different currency than the currency which your wallet is set to you will be charged an additional 2.00% foreign exchange fee.

PayPal

Unlike other payment platforms you are not charged any additional percentage by PayPal when requesting a withdrawal. The low fixed fees for withdrawing via PayPal are listed below:

Fee

Applicable When Withdrawing In

0.50 CAD

Canadian Dollars

0.50 USD

United States Dollars

0.25 GBP

Great British Pounds

0.25 EUR

Euros

0.25 HKD

Hong Kong Dollars

0.50 AUD

Australian Dollars

0.50 NZD

New Zealand Dollars

0.50 SGD

Singapore Dollars

0.33 JPY

Japanese Yen

Bank Account

There is a one-off fixed fee per withdrawal to a Bank Account:

Fee

Applicable To Countries

£1.00

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United States

£3.00

Australia, Canada, Czech Republic, Denmark, Foroe Islands, Hong Kong, Hungary, Israel, Mexico, New Zealand, Norway, Poland, Singapore, Sweden

£4.00

Bangladesh, Brazil, China, Croatia, Indonesia, Malaysia, South Africa, Switzerland, Turkey, Vietnam

£5.00

Argentina, Cambodia, Colombia, India, Japan, Nigeria, Philippines, Peru, Romania, Russia, Sri Lanka, Thailand, United Arab Emirates

£12.00

Bahamas, Bahrain, Barbados, Benin, Bosnia and Herzegovina , Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Cape Verde, Cayman Islands, Costa Rica, Egypt, El Salvador, Ethiopia, Fiji, Gabon, Georgia, Ghana, Iceland, Kazakhstan, Kenya, Kuwait, Lesotho, Macao, Macadenoia, Malawi, Mauritius, Mongolia, Morocco, Namibia, Oman, Paraguay, Qatar, Rwanada, Sambia, Saudi Arabia, Senegal, Serbia, Seychelles, South Korea, Swaziland, Tanzania, Togo, Trinidad and Tobago, Tunisia, Uganda, Ukraine

Wire Transfer

All Wire Transfers are subject to a fee of £12.00 per transfer. We recommend using a local Bank Account transfer as that option is normally much cheaper.