Fees
Tebex Checkout: Fees
This article outlines the common fees associated with using Tebex Checkout, including platform fees, gateway processing costs, refund and chargeback charges, withdrawal fees, and more.
Tebex Plans
Tebex Checkout supports two account tiers:
Starter
£0.00
None
Plus
£12.49
None
The Starter plan is ideal for creators just getting started. You’ll still pay platform and gateway fees on all transactions.
Platform Fees
Tebex charges a Platform Fee on every transaction to support development, fraud prevention, and payout infrastructure.
Typical Rate: ~5%
May vary by game or platform type
Fee is deducted before sales tax or gateway fees
Example
A customer pays $23.99 on a store with a 15% platform fee
Platform fee charged: $3.60 (rounded)
➤ View platform fee by game type
💳 Gateway Fees
Payment providers charge a Gateway Fee for processing transactions.
Refund Fees
When a refund is processed:
You are responsible for the gateway fee on the original payment and on the refund
These fees are not returned, even if the payment is refunded
Example
Gateway fee: $0.20
Total cost for refunded transaction: $0.40
Chargebacks
Chargeback handling depends on Seller Protection status.
Covered by Seller Protection
No fee. Tebex covers the chargeback entirely
Not Covered
Fee of ~$20 USD. Funds held during dispute
➤ Read Seller Protection Terms
Creator Code Fee
Transactions using a Creator Code will incur an additional 1% fee. This fee covers the cost of processing payouts to your selected creators.
Withdrawal Fees
Tebex allows withdrawals to PayPal, local bank accounts, and wire transfers.
💸 PayPal Withdrawals
USD
$0.50
GBP
£0.25
EUR
€0.25
CAD
$0.50
AUD/NZD/SGD
$0.50
JPY
¥28.00
HKD
HK$0.25
PayPal is typically the most cost-effective withdrawal method.
Local Bank Transfer Fees
£1.50
SEPA, UK, US, Gibraltar, Jersey, Guernsey, Isle of Man
£3.00
Australia, Canada, Mexico, Poland, Singapore, Sweden, etc.
£4.50
Brazil, China, Turkey, Switzerland, Vietnam, etc.
£5.00
Argentina, India, Nigeria, Thailand, UAE, etc.
£12.00
Bulgaria, Jamaica
Currency and country restrictions may apply. ➤ Check full country list and currency availability
🌍 Wire Transfers
Fixed Fee: £12.00 per wire transfer
Supported in over 200 countries
Wire transfers are generally more expensive than local bank withdrawals. Use only when local payout is unavailable.
➤ View full list of supported wire transfer countries
💱 Foreign Exchange (FX) Fee
If you withdraw funds in a different currency than your Tebex Wallet is set to:
A 2.00% FX fee will apply
Applies to PayPal, bank, and wire transfers
✅ Fee Summary Table
Platform Fee
~5% (varies by game)
Gateway Fee
2.49% (PayPal, Cards)
Refund Fee
Gateway fee × 2
Chargeback (Covered)
$0
Chargeback (Not Covered)
~$20
Creator Code Fee
+1%
PayPal Withdrawal
$0.25–$0.50 (varies)
Bank Withdrawal
£1.50–£12.00
Wire Transfer
£12.00
FX Conversion Fee
2.00%
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NOTE: Please note that if a withdrawal is rejected or returned by your bank or an intermediary bank, the withdrawal fee is still charged.
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