Fees

Find out about the most common fees of Tebex Checkout

Stores that use Checkout have one optional plan called Plus, which is £12.49 a month. You're still able to use the Starter plan which doesn't have a monthly cost - great if you're just getting started as there are no revenue restrictions at all! There is a platform fee which varies depending on the game, and a gateway fee assessed by the payment method provider - for PayPal & Credit Cards this is an industry low of 2.49%, and all the other fees can be found here. To find out more about Checkout, you can head to our FAQ here. Listed below is some useful information about other fees that may be charged during the use of Checkout.

Chargebacks

If you receive a chargeback we won't charge you any additional fees, or take the money away from you. We will fight the chargeback on your behalf, and if we lose, you'll still keep all your hard-earned money. We call this our Seller Protection, and it's specifically designed to ensure you don't have to worry about any unexpected costs. There are some situations that will mean Seller Protection is not applied to your payment - you should read our Seller Protection terms to ensure you are doing everything you should be doing to remain covered.

Refunds

If you refund a player, the original gateway fee will not be returned to you. We have to keep this amount as the payment gateway has already charged us for this.

Withdrawals

When withdrawing funds out of your wallet there may be a one-off fee charged depending on your withdrawal method, country, or currency. If you withdraw via a different currency than the currency which your wallet is set to you will be charged a 2.00% foreign exchange fee.

PayPal

Unlike other payment platforms you are not charged any additional percentage by PayPal when requesting a withdrawal. The low fixed fees for withdrawing via PayPal are listed below:

Fee

Applicable When Withdrawing In

0.50 CAD

Canadian Dollars

0.50 USD

United States Dollars

0.25 GBP

Great British Pounds

0.25 EUR

Euros

0.25 HKD

Hong Kong Dollars

0.50 AUD

Australian Dollars

0.50 NZD

New Zealand Dollars

0.50 SGD

Singapore Dollars

28.00 JPY

Japanese Yen

Local Bank Account

There is a one-off fixed fee per withdrawal to a Bank Account. Please note for certain countries, local bank account transfers may only be available in select currencies:

Fee

Applicable To Countries

£1.00

SEPA transfers in EUR, Gibraltar, Guernsey, Isle of Mann, Jersey, United Kingdom and United States

£3.00

Australia, Canada, Czech Republic, Denmark, Foroe Islands, Hong Kong, Hungary, Israel, Mexico, New Zealand, Norway, Poland, Singapore, Sweden

£4.00

Bangladesh, Brazil, China, Croatia, Indonesia, Malaysia, South Africa, Switzerland, Turkey, Vietnam

£5.00

Argentina, Cambodia, Colombia, India, Japan, Nigeria, Philippines, Peru, Romania, Russia, Sri Lanka, Thailand, United Arab Emirates

£12.00

Bulgaria, Jamaica

Wire Transfer

All Wire Transfers are subject to a fee of £12.00 per transfer. We recommend using a local Bank Account transfer where possible as that option is normally much cheaper.

Wire transfers are supported for the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Caribbean Netherlands, Cayman Islands, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czechia, Côte d’Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Falkland Islands, Faroe Islands, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guyana, Haiti, Heard & McDonald Islands, Honduras, Hong Kong SAR China, Hungary, Iceland, India, Indonesia, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macao SAR China, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Rwanda, Réunion, Samoa, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, South Africa, South Georgia & South Sandwich Islands, South Korea, Spain, Sri Lanka, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Suriname, Svalbard & Jan Mayen, Sweden, Switzerland, São Tomé & Príncipe, Taiwan, Tajikistan, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis & Futuna, Zambia, Åland Islands