Fees

Tebex Checkout: Fees

This article outlines the common fees associated with using Tebex Checkout, including platform fees, gateway processing costs, refund and chargeback charges, withdrawal fees, and more.


Tebex Plans

Tebex Checkout supports two account tiers:

Plan
Monthly Cost
Revenue Limits

Starter

£0.00

None

Plus

£12.49

None

The Starter plan is ideal for creators just getting started. You’ll still pay platform and gateway fees on all transactions.


Platform Fees

Tebex charges a Platform Fee on every transaction to support development, fraud prevention, and payout infrastructure.

  • Typical Rate: ~5%

  • May vary by game or platform type

  • Fee is deducted before sales tax or gateway fees

Example

  • A customer pays $23.99 on a store with a 15% platform fee

  • Platform fee charged: $3.60 (rounded)

➤ View platform fee by game type


💳 Gateway Fees

Payment providers charge a Gateway Fee for processing transactions.

Payment Method
Gateway Fee

PayPal

2.49%

Credit/Debit Cards

2.49%

Other Methods (iDEAL, Sofort, etc.)


Refund Fees

When a refund is processed:

  • You are responsible for the gateway fee on the original payment and on the refund

  • These fees are not returned, even if the payment is refunded

Example

  • Gateway fee: $0.20

  • Total cost for refunded transaction: $0.40


Chargebacks

Chargeback handling depends on Seller Protection status.

Condition
Outcome

Covered by Seller Protection

No fee. Tebex covers the chargeback entirely

Not Covered

Fee of ~$20 USD. Funds held during dispute

➤ Read Seller Protection Terms


Creator Code Fee

Transactions using a Creator Code will incur an additional 1% fee. This fee covers the cost of processing payouts to your selected creators.


Withdrawal Fees

Tebex allows withdrawals to PayPal, local bank accounts, and wire transfers.

💸 PayPal Withdrawals

Currency
Fixed Fee

USD

$0.50

GBP

£0.25

EUR

€0.25

CAD

$0.50

AUD/NZD/SGD

$0.50

JPY

¥28.00

HKD

HK$0.25

PayPal is typically the most cost-effective withdrawal method.


Local Bank Transfer Fees

Fee
Applicable Regions

£1.50

SEPA, UK, US, Gibraltar, Jersey, Guernsey, Isle of Man

£3.00

Australia, Canada, Mexico, Poland, Singapore, Sweden, etc.

£4.50

Brazil, China, Turkey, Switzerland, Vietnam, etc.

£5.00

Argentina, India, Nigeria, Thailand, UAE, etc.

£12.00

Bulgaria, Jamaica

Currency and country restrictions may apply. ➤ Check full country list and currency availability


🌍 Wire Transfers

  • Fixed Fee: £12.00 per wire transfer

  • Supported in over 200 countries

Wire transfers are generally more expensive than local bank withdrawals. Use only when local payout is unavailable.

➤ View full list of supported wire transfer countries


💱 Foreign Exchange (FX) Fee

If you withdraw funds in a different currency than your Tebex Wallet is set to:

  • A 2.00% FX fee will apply

  • Applies to PayPal, bank, and wire transfers


✅ Fee Summary Table

Fee Type
Typical Value

Platform Fee

~5% (varies by game)

Gateway Fee

2.49% (PayPal, Cards)

Refund Fee

Gateway fee × 2

Chargeback (Covered)

$0

Chargeback (Not Covered)

~$20

Creator Code Fee

+1%

PayPal Withdrawal

$0.25–$0.50 (varies)

Bank Withdrawal

£1.50–£12.00

Wire Transfer

£12.00

FX Conversion Fee

2.00%

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NOTE: Please note that if a withdrawal is rejected or returned by your bank or an intermediary bank, the withdrawal fee is still charged.

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