Paysafecard

Please read this guidance for applying for Paysafecard on your Tebex Checkout store.

Merchants who wish to accept payments via paysafecard need to apply to have paysafecard enabled on their account. Paysafe Group have specific requirements that we need to ensure that all webstores adhere to before we can submit the store to Paysafe for approval:

  • The webstore must be complete, with no 'under construction' pages, 'coming soon' content etc.

  • The webstore must contain at least 5 packages to be considered by paysafecard. Paysafecard review these packages, so descriptions must be complete and detailed enough for their review team to understand.

  • Descriptions must include the specific benefits of that package - remember that this will be reviewed by someone at paysafecard who doesn't play on your server, so if you sell (for example) an 'airdrop', the description should explain what an airdrop is.

  • Stores must have an established trading history on other payment methods before we can forward your application on to paysafecard. Established trading history generally means at least 10 purchases across a period of 14 days.

  • Packages cannot be all 'donation' packages that provide no in-game benefits. Packages must produce a benefit for the player (such as a custom skin, coloured name tag, or other in-game perks) when purchased.

  • Webstores cannot offer 'lootboxes' or other products where the items received are based on chance.

  • "Allow Guests To View Packages" must be enabled on your store.

  • You must link to our legal documents on every page as explained below.

  • You must not link to any additional/external Terms (such as your server terms) from the webstore. We do include a reference advising the customer to check for any additional server terms from within our own Terms & Conditions.

Once you have ensured your webstore meets the requirements, you can apply to have paysafecard enabled from the Payment Methods page in your control panel. Your application will be reviewed as soon as possible, though in some circumstances delays can occur - in most situations your application will be reviewed within 5 business days. If your application has not been reviewed after this time, please feel free to email us.

Depending on your store, you may wish to put the links of our legal pages (Terms & Conditions, Privacy Policy and Impressum) in your footer, header or a sidebar widget. The links must be available from the webstore homepage, and should be available from every page too.

Legal Document

Link to

Terms & Conditions

/terms/checkout

Privacy Policy

/terms/privacy

Impressum

/terms/impressum

As an example, you might use the following HTML:

<a href="/terms/checkout">Terms</a> | <a href="/terms/privacy">Privacy</a> | <a href="/terms/impressum">Impressum</a>