Paysafecard

Accepting Paysafecard on Your Tebex Checkout Store

To accept payments via paysafecard, creators must first apply and meet specific compliance requirements set by Paysafe Group.

❗Important: Your store must be fully compliant before we can submit your application for review.


Paysafecard Application Requirements

Your webstore must meet all of the following criteria:

Store Setup

  • The store is fully functional—no “under construction” or “coming soon” content.

  • You have at least 5 active packages with complete and descriptive details.

  • Each package must clearly explain what it provides—avoid internal slang or shorthand (e.g., explain what an “airdrop” is).

  • Allow Guests to View Packages must be enabled in your store settings.

Package Content

  • Donation-only packages with no in-game benefits are not allowed.

  • Every package must provide a tangible in-game benefit, such as:

    • Custom skins

    • Colored name tags

    • Special items or perks

  • Lootboxes or any chance-based mechanics are prohibited.

  • Gift cards must state a clear expiration or validity period.

  • Ranks or roles offered must be time-limitedpermanent/lifetime options are not allowed.

Store Behavior

  • Do not link to external terms of service (including your server’s TOS).

  • Do not link to other websites or platforms offering alternative payment methods (e.g., crypto).

Transaction History

  • Your store must have an established payment history on other payment methods:

    • At least 10 successful purchases over 14 days


How to Apply

Once your store meets all of the above requirements:

  1. Go to Control Panel → Payment Methods

  2. Select Paysafecard

  3. Submit your application

Most applications are reviewed within 5 business days. In some cases, delays may occur depending on queue volume or review findings.


✅ Summary of Required Criteria

Requirement
Mandatory

Store has ≥ 5 detailed packages

In-game benefit per package

No donation-only or lootbox items

No permanent/lifetime ranks

Guest view enabled

10+ purchases in past 14 days

No links to external TOS or crypto


FAQs

What if I’m selling ranks or roles?

If you sell server ranks, you must ensure they are not permanent. All roles must include a time limit (e.g., 30 days). Paysafe will decline any applications that include lifetime or indefinite access.

Can I ask support to bypass these requirements?

No. These requirements are non-negotiable, as they are set by Paysafe, not Tebex.

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