Checkout
The Checkout Settings page lets you customize how your Tebex store handles transactions, gifting, sales tax, and testing. These controls help align your checkout experience with your branding, tax compliance, and operational preferences.
To access this page: In your Tebex Control Panel, click Settings at the bottom of the left sidebar, then select Checkout.
Customer Support Email
Specify the email address Tebex should use when forwarding customer support queries.
This is only used for support—not for billing or system notifications.
You may use a different email than your Tebex login.
Want to give support access to your team? Learn more about Team Accounts.
Currency Settings
Default Currency
Select the primary currency used in reports and pricing. Customers will see this currency unless Regional Pricing is enabled.
Supported Currencies
Add additional currencies to allow localized transactions. Tebex will automatically detect a customer's location and charge them in their local currency when possible.
Regional Pricing
Enable pricing adjustments based on customer location. This feature helps you localize prices and optimize revenue across different markets. Learn more about Regional Pricing.
Rounding
This setting applies to any additional currencies you choose to support. Since currency conversion can sometimes result in prices with irregular decimals, you can configure rounding options to ensure that prices appear clean and customer-friendly. The available options are:
No Rounding
Round to nearest whole unit
Round to nearest half
Round to nearest .99
Round to nearest .97
Allow Gifting
Enable gifting to let customers purchase packages for other users.
When enabled, customers see a “Purchase as Gift” option during checkout.
You can disable gifting for specific packages in the Gifting section during package creation/editing.
⚠️ Note for Minecraft Servers: Due to username-based verification, customers could technically purchase using someone else's username—even if gifting is disabled. This limitation is inherent to how usernames are processed.
Dark Mode
If you’re using a dark storefront theme, you can enable Dark Mode for the checkout interface.
This changes the checkout background to a dark variant to match your branding.
Only affects the payment flow, not the full storefront.
Sales Tax Mode
Control how sales tax is displayed to customers:
Inclusive Pricing
Tax is included in the listed package price.
Common outside the U.S.
Creates “what you see is what you pay” pricing.
May reduce your earnings per sale.
Exclusive Pricing
Tax is added at checkout.
Standard in the U.S.
Preserves margins, but may increase cart abandonment due to higher total prices.
Learn more in our Sales Tax Guide.
Test Mode
Use Test Mode to simulate purchases without making real transactions.
Test the full checkout flow, including package delivery.
No actual payment method required.
Need help testing package delivery? See our How to Test a Package article.
Removing Test Payments
Once testing is complete, use Remove Test Payments to delete all test entries from your Payments list.
This does not undo deliveries triggered during tests.
Remember to disable Test Mode before going live, or your store will not charge real customers.
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